Staff Software Engineer
Company: Western Governors University
Location: Salt Lake City
Posted on: October 8, 2024
Job Description:
If you're passionate about building a better future for
individuals, communities, and our country-and you're committed to
working hard to play your part in building that future-consider WGU
as the next step in your career.Driven by a mission to expand
access to higher education through online, competency-based degree
programs, WGU is also committed to being a great place to work for
a diverse workforce of student-focused professionals. The
university has pioneered a new way to learn in the 21st century,
one that has received praise from academic, industry, government,
and media leaders. Whatever your role, working for WGU gives you a
part to play in helping students graduate, creating a better
tomorrow for themselves and their families.The Staff Software
Engineer is a position of technical expertise, influence, and
leadership in the technology realm. The position will require them
to apply their expert knowledge to ensure best practices and
well-engineered systems across the department. They will also be a
key stakeholder and initiator of major changes to processes,
engineering practices, and system administration. This position
will be required to work in a space of solving critical issues and
initiatives across multiple teams. It will require an extensive and
deep understanding of cutting-edge practices and innovative
approaches to problems. Staff Software Engineers are also tasked
with establishing and maintaining a positive and productive culture
based on the WGU Leadership Principles.Competencies: Software
Engineering
- Software Construction: Understands the processes associated
with software development including topics such as, but not
restricted to: Planning, Measurement, Coding, Testing, Reuse,
Tools, Abstraction, Algorithms and Complexity, Security and basic
system understanding
- Tools and Methods: Employs the tools and techniques related to
an engineering discipline such as database management, user
interface development, inter-process communications etc.
- Design and Architecture: Able to create designs that can be
realized in code that achieve functional and non-functional
requirements of the system. Appropriate use of design patterns,
system decomposition, security, fault tolerance. A demonstrated
capability in one or more design methodologies such as
Object-oriented design, Function-oriented design, data centered
design, etc. and the notations appropriate for each
- Quality: Applies strategies and tools to plan and execute
testing strategies to find the "sweet spot" that maximizes quality
while minimizing costs. Demonstrates the "good enough" principle
that balances quality and time to implement
- Process: Understands differences, strengths and weaknesses of
various Software Development Life Cycle models, practical
considerations of options and is competent and contributing member
in the teams chosen process
- Requirements Management: Interprets functional and
non-functional requirements into designs and code that meet those
specifications. Able to identify gaps, risks, deficiencies in such
requirements. Able to write technical requirements that can be
interpreted by others into system realizations.
- Cloud Development: Understands implications of Software as a
Service in the creation of software systems. Thinks of and designs
for scale, reliability, and cost in a public cloud (e.g., AWS
(Amazon Web Services), Azure etc.) environment. Uses data and
metrics to analyze system KPIs (Key Performance Indicators)Domain
Knowledge
- Platform Knowledge: Demonstrates understanding of WGU's
education delivery platform. Can explain the basic value of the
system and subsystems to users, how various subsystems
inter-operate to provide features. Able to act as a partner with
Operations in solving platform problems. Knows what the system can,
and cannot, do.
- User Focus: Understands our users and the problems that we
solve for them. Can demonstrate a sense of urgency and
particularly, "student obsession" when looking for solutions to
their problems
- Market Awareness: Understands the general higher education
landscape particularly with on-line higher education, including
competitive landscape, opportunities, feature gaps etc.
- Pioneering and Innovation: Able to identify innovative ideas or
technologies that represent opportunities to advance the
capabilities of WGUs education platform, our efficiencies in
improving our platform or both. Can leverage change management
processes to drive adoption of sameLeadership
- Team Building: Makes the team stronger and more cohesive
- Communication: Engages others at the right level and right
time. Communicates effectively in group settings by knowing
audience, listens effectively, is responsive etc. Presents
solutions not just problems and effectively manages
expectations
- Culture: Demonstrates WGU values as a progression through their
career
- Risks and Dependencies: Able to identify, mitigate or avoid
risks and works closely with leads, managers to make sure that such
risks and dependencies are understood, accounted, and planned for
through an appropriate strategy
- Knowledge Transfer: Helps WGU be a "learning
organization"Essential Functions and Responsibilities:
- Acts as an expert in multiple areas of software engineer.
- Accountable for quality of services in multiple areas and teams
for the success of assigned projects for on-time, on-budget, and
on-scope delivery
- Contributes as a lead or consultant for a domain area or
multiple teams. Is a "go-to" person in at least one sub-discipline
and competent and trusted in several others (e.g., UI (User
Interface) or databases) or application area
- Contributes formally and informally to effectiveness teams
through demonstration of WGU values, formal and informal mentoring
and direction during team meetings and problem solving
- Contributes and often identifies systemic issues (i.e.,
involving more than one team boundary) to be solved and contributes
to the resolution of the same.
- Active in ensuring that engineering at WGU has the skill sets
the need to be successful with current technologies and
technologies and skills needed for the future
- Acts as a planning consultant for portfolio or Ed Tech when
identifying technical risks and dependencies. Identifies problems
far in advance, identifies multiple solutions and recommends the
preferred solution to teams and to management
- Speaks authoritatively and accurately with respect to questions
related to their area of ownership or for the platform as a
whole
- Active in improving operational excellence measured by
availability of the platform to students, faculty and staff.Job
Qualifications:Minimum Qualifications:
- The individual is acknowledged within the group as a subject
matter expert.
- Typically requires a University Degree or equivalent
experience.
- 9 years of prior relevant experience.
- Advanced degrees (Master's or PhD) may be required for certain
disciplines and reduce the experience requirement by 2-4
years.Department Specific Minimum Qualifications:
- Bachelor's degree in computer science, information technology,
or related field.
- 7 years' experience in software development; pioneering new
approaches and technologies in engineering.
- Experience in web-based applications and web services such as
Salesforce, Apex, Java, REST, SQL, GIT and other technologies,
including experience integrating third-party products.
- Demonstrated ability to establish innovative system
frameworks.
- Demonstrated ability to implement and manage an API
Framework.Preferred Qualifications:
- Master's degree or higher in related field
- Proven experience in the following areas: Amazon Web Services
(AWS), GIT, SQL, Spring, Spring boot, Java, Angular 2 or later and
AWS Services
- Knowledge and experience with salesforce development lifecycle
techniques and salesforce governor limits.
- Strong background in cloud-based telephony, CTI, SIP/VoIP
phones and protocols, QoS, IVRs, and call recording
- Experience architecting, implementing, and managing
enterprise-level contact center solutions.
- Strong experience with distance education and distance learning
students is preferred.The salary range for this position takes into
account the wide range of factors that are considered in making
compensation decisions including but not limited to skill sets;
experience and training; licensure and certifications; and other
business and organizational needs.At WGU, it is not typical for an
individual to be hired at or near the top of the range for their
position, and compensation decisions are dependent on the facts and
circumstances of each case. A reasonable estimate of the current
range is: Pay Range: $140,200.00 - $217,200.00WGU will accept
applications for this position until 12:00 AM ET, 10/18/2024How to
apply: apply onlineFull-time Regular Positions(FT classification,
standard working hours = 40)This is a full-time, regular position
that is eligible for bonuses; medical, dental, vision, telehealth
and mental healthcare; health savings account and flexible spending
account; basic and voluntary life insurance; disability coverage;
accident, critical illness and hospital indemnity supplemental
coverages; legal and identity theft coverage; retirement savings
plan; wellbeing program; discounted WGU tuition; and flexible paid
time off for rest and relaxation with no need for accrual, flexible
paid sick time with no need for accrual, 11 paid holidays, and
other paid leaves, including up to 12 weeks of parental leave.The
University is an equal opportunity employer.All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability or protected veteran status.
Keywords: Western Governors University, Logan , Staff Software Engineer, IT / Software / Systems , Salt Lake City, Utah
Didn't find what you're looking for? Search again!
Loading more jobs...