Staff Engagement Specialist - Winter 2024 - 25
Company: Deer Valley Resort
Location: Salt Lake City
Posted on: October 5, 2024
Job Description:
Please note, this position is located at Deer Valley Resort in
Park City, UT.
Seasonal (Seasonal)
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in
the historic mining town of Park City which has evolved into an
exciting and diverse mountain ski town. Our staff consists of
locals, transplants, seasonal workers from all 50 states and
international students from around the globe. We are a diverse
workforce where everyone feels welcome, appreciated, and valued. No
matter if you are 14 or 84 years, there is a place for you in the
Deer Valley family! (Last year over 1,100 staff members celebrated
their fifth season or more at Deer Valley).
- Ski perks (vary based on employment status) may include Deer
Valley season pass, free skiing or riding at other Alterra Resorts
and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and
discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff
while on shift
- Subsidized housing options available for seasonal full-time
staff
- Discounts for staff members at restaurants, shops, and service
providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
PURPOSE OF POSITION:
The Human Resources Specialist supports the implementation of
impactful people programs and initiatives which create a culture
where employees feel valued, motivated and committed to the success
of Deer Valley. This position's primary focus is the coordination
of staff events, recognition/rewards and communications during
winter seasons. This position will also serve as backup to the
Staff Engagement Manager.
RESPONSIBILITIES:
Staff Relations:
- Always maintain an absolute discrete level of confidentiality.
Evaluate information that is brought to your attention on a "needs
to know" basis.
- Assists the Staff Engagement Manager with staff relations
issues including inquiries, documentation, staff mediation and
conflict resolution in both English and Spanish (if skill set
available).
- Responsible for responding to both routine and non-routine
staff relations inquiries.
- Intakes and escalates staff complaints that require
investigation to the appropriate HR Manager/Director/VP.
- Maintains detailed records of all staff issues with follow up
plan to be shared with the Staff Engagement Manager. Develop
documentation in response to an employment-related issue, charge or
claim.
- Conducts the exit interview process to identify reasons for
staff voluntary terminations, collects data on termination
reasons.
- In-depth knowledge of Deer Valley Resort policies and Staff
Handbook information.
- Supports staff compliance through knowledge of Deer Valley
policies and state and federal employment laws and regulations.
- Works with the entire human resources team to support all
aspects of the human resources function as needed.
Staff Engagement:
- Monitors and reviews staff suggestions and comments. Forwards
suggestions to the appropriate resort representatives and follows
up with staff.
- Supports a strong culture and staff engagement through the
coordination of staff events, and the recognition and rewards
program.
- Collaborates with HR Front Desk to distribute staff
rewards.
Events:
- Coordinates all aspects of staff functions upon the direction
of the Staff Engagement Manager.
- Assists the Staff Engagement Manager with budget related items
including but not limited to researching and estimating costs
associated with staff events and rewards.
Administrative:
- Assists the Staff Engagement Manager with inventory management
of promotional items dedicated for staff rewards. Research future
sources of industry and community discounts.
- Assists with administrative/clerical HR functions as assigned
by the Staff Engagement Manager including but not limited to
editing projects, updating correspondences, managing work records
and other.
- Flexible to perform various projects as assigned and work a
variety of hours as the business demands, including evenings,
nights, weekends and holidays.
- Other duties as assigned.
QUALIFICATIONS:
This position requires a dependable, flexible, "team-oriented"
person. Must possess strong communication and organizational skills
as well as the following:
- 1-3 years of Human Resources related experience
- Ability to manage sensitive situations discreetly
- Be extremely organized with an acute attention to detail
- Possess ability to positively interact with a variety of
personalities including guests, vendors and all Deer Valley
staff
- A team player, who values individuals' opinions, treats
everyone with courtesy and respect
- Excellent communication, organizational, and interpersonal
skills
- Proficient in computer skills including Microsoft Office suite
and app-based systems
- Committed to providing outstanding guest service
- Able to work fluidly with a variety of personalities in
multiple departments, effectively collaborate with staff at all
levels
- Exceptional listener, able to handle ambiguity, changing
priorities and use good judgment in stressful situations
- Nurture and promote Deer Valley Resorts values, culture and
brand across all company lines
EDUCATION REQUIREMENTS:
- High school diploma or GED equivalent, required
- College graduate, preferred
DATES OF EMPLOYMENT:
- 10/01/2024 - 04/20/2025
PAY RATE:
- Pay: $21.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
Keywords: Deer Valley Resort, Logan , Staff Engagement Specialist - Winter 2024 - 25, Other , Salt Lake City, Utah
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